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Terms of Service

Last updated: September 18, 2026

1. Acceptance of Terms

By accessing or using LineCatch, you agree to be bound by these Terms of Service. If you do not agree, do not use the service. LineCatch is a software platform that sends automated SMS messages on behalf of businesses when phone calls are missed.

2. Service Description

LineCatch provides:

  • Automated missed-call text messaging for businesses.
  • Call forwarding and status tracking.
  • SMS opt-in/opt-out management.
  • Booking link distribution and click tracking.
  • Analytics dashboard for business owners.

3. Business Owner Responsibilities

As a business owner using LineCatch, you agree to:

  • Comply with all applicable laws regarding SMS communications, including the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act.
  • Only send messages to individuals who have a reasonable expectation of receiving communication from your business (i.e., people who called you).
  • Honor all opt-out requests promptly.
  • Not use the service to send spam, fraudulent, or misleading messages.
  • Maintain accurate business information in your account settings.
  • Register your messaging campaign for A2P 10DLC compliance as required by carriers.

4. SMS Consent (Customers)

By calling a LineCatch-enabled phone number or opting in through a VIP sign-up form, you consent to receive automated SMS messages from the associated business. This consent is not a condition of any purchase.

  • Message frequency varies based on your interactions.
  • Message and data rates may apply.
  • Reply STOP to cancel at any time.
  • Reply HELP for assistance.

5. Prohibited Uses

You may not use LineCatch to:

  • Send unsolicited bulk messages or spam.
  • Harass, threaten, or send abusive content.
  • Engage in any illegal activity.
  • Impersonate another person or business.
  • Circumvent opt-out mechanisms or contact individuals who have unsubscribed.
  • Resell or redistribute the service without authorization.

6. Limitation of Liability

LineCatch is provided "as is" without warranties of any kind. We are not liable for any missed messages, delivery failures, carrier filtering, or damages arising from the use of our service. Our total liability shall not exceed the amount you paid for the service in the preceding 12 months.

7. Account Termination

We reserve the right to suspend or terminate your account if you violate these terms, engage in abusive messaging practices, or if your messaging campaigns are flagged by carriers. You may cancel your account at any time by contacting support.

8. Changes to Terms

We may update these terms from time to time. Continued use of LineCatch after changes constitutes acceptance of the updated terms. We will notify registered users of material changes via email.

9. Contact

Questions about these Terms? Contact us at support@linecatch.app.